Technical Support

Using technical support services ensures that technical problems are eliminated in the quickest way possible with minimal downtime and loss of information. Time is money! So having your network up non-stop and your information protected is crucial to running a successful business.

Webspark offers computer systems analysis services including:

• tracking application software performance
• providing reports and alerts concerning performance
• performing maintenance of computer software
• testing of computer security
• prevention of computer risks

Engineering services we provide are:

• technical project planning
• design engineering of lines for the processing of web products

Webspark provides a variety of technical support services:

• remote generic tech administration
• remote monitoring and management of
  • infrastructure
  • network systems, servers, web and database applications
  • public and private cloud computing systems
  • in-house and hosted datacenter devices
  • databases
  • websites
  • software and applications, etc
• installation, maintenance, troubleshooting, and repair of software, web and database applications
• notification of monitored objects’ events and alerts

Entrust our company monitoring of your online software and websites, we suggest monitoring, testing, analyzing, improving and reporting on:

• internet traffic control and content control
• websites scalability, performance, availability, and errors
• determining the technological effectiveness

Contact our team by placing an order and listing all the services you are interested in. All computer technical support subscription packages are customized to our clients’ needs and their cost depends on the services chosen.

If you are not sure which services are required, try our BASIC package. What is included in our basic subscription to remote computer technical support services?

Our company suggests a fairly wide range of computer services, and in particular:

• design computer hardware configuration for the office
• ordering of computer hardware and/or installation
• ordering computer repair (replacement of components, reinstall the program, the recovery of
• information)
• providing solutions for complete or partial modernization of computer equipment
• procurement of necessary equipment, spare parts, and consumables, software
• remote administration (you personally control the ability to connect to your computer and watch the
• action specialists)
• installing the software
• anti-virus diagnostics, virus removal
• providing solutions for external hard drives for backing up and restoring the system operational
• interaction with suppliers of telecommunications services
• detailed online and telephone consultations

Use subscription to our 24/7 telephone help desk and computer services in IT infrastructure, operating systems, database systems, and web applications to always be informed, updated, consulted and prepared!